4 Tips to Enhance the Customer Journey With Mobile Messaging
As a continued topic of our last blog on the importance of SMS when it comes to the customer experience, here are 4 tips on how to improve the customer journey at various stages with mobile messaging: Awareness stage—the first part of the customer journey is when your customer is first introduced your brand and company through a TV advertisement, billboard, brochure etc. The first contact is the perfect opportunity to make an impactful and lasting first impression. Don’t make the customer do more work by having…